Important points for product warranty:

  1. Misuse of the Product (misuse due to non-compliance with the Company’s product manual; use for the purpose of testing fixture, and abuse); negligence; natural disasters, poor operation environment; power supply problems or human damages; improper installations and modifications without the authorization of the Company (personal repair or disassembly); the tags with Apacer product information or the warranty label is physically damaged or missing (unidentifiable or altered by the user); the serial number has been torn or removed.
  2. Any software or content installed previously or provided for downloading on the official website.
  3. Issues concerning product compatibility.
  4. Non-Apacer branded products.
  5. Accessories, packing materials, consumables and others excluded from the service for the main unit.

Industrial SSD Warranty Statement

Industrial DRAM Warranty Statement